terms & policies

Shipping Policy

Accessories

Our home accessories range is availabe to purchase through our on-line e-commerce facility. Shipping is calculated as follows:

Weight	UK	Europe	North America	World
less than 550g	£1.75	£2.08/500g (€8.87/kg)	£4.80/500g ($8.16/lb)	£5.25/500g
less than 1000g	£3.75
less than 2000g	£5.45
more than 2000g	£7.95

1lbs = 454 grams

All parcels are sent by Royal Mail. We aim to despatch all stock items within 5 working days (subject to stock availability), but please allow up to 28 days for delivery to destinations within the UK and Europe. It is our policy to despatch items ordered in the shortest possible time, but we cannot be held responsible for any delays or damages which occur in transit.

Furniture

Furniture products are made to order, so please allow 4-6 weeks for delivery. We will contact you to arrange delivery when the item is ready for despatch.

Please complete the Furniture Order Form available here or from each product page. When we receive the enquiry form we will contact you to confirm the the shipping cost and availability.

We regret that we do not currently have a distributor in the US or continental Europe for our furniture products. Shipping furniture products to international destinations can be prohibitively expensive. For instance, shipping our lightest item (the HouseBench) to the US will cost in excess of £100 ($170).

Nevertheless we are happy to take any genuine enquiries. Please call us on +44 (020) 8558 8062.